Privacy Policy

At Urban Pahadi, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following types of information when you interact with our site:

  • Personal details: name, email address, phone number, shipping/billing address.

  • Order details: products purchased, payment method (no card details stored on our servers).

  • Account data: username, password (encrypted).

  • Technical info: IP address, browser type, device information, and cookies.

  • Communication data: emails, messages, or feedback you send to us.

How We Use Your Information

We use the data we collect to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, returns, or queries.

  • Improve our website, services, and user experience.

  • Send updates, promotions, or offers (only if you’ve opted in).

  • Prevent fraud, enforce our Terms, and comply with legal obligations.

Sharing Your Information

We never sell or rent your personal data.
We may share it only with:

  • Service providers (e.g., payment gateways, shipping partners) to fulfill your order.

  • Analytics or marketing tools to help us improve our site (data is anonymized wherever possible).

  • Legal authorities if required by law or to protect our rights.

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and cart items.

  • Analyze site traffic and improve performance.
    You can control cookies via your browser settings, but some features may not work properly without them.

Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security..

Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the “Last Updated” date.

How long we retain your data

Our site may contain links to other websites. We’re not responsible for the privacy practices or content of those sites.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:
📧 [urbanpahadi2025@gmail.com]
📱 WhatsApp: (+91)-9411159550