Terms and Conditions

Last Updated: 13 Nov 2025

Welcome to Urban Pahadi!
These Terms and Conditions (“Terms”) govern your use of our website — www.urbanpahadi.in — and all purchases made through it. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. About Us

Urban Pahadi (“we,” “our,” “us”) is a lifestyle and clothing brand inspired by mountain culture, creativity, and modern streetwear.
Our registered address is:
[Uttarakhand, India]
For any queries, please contact us at urbanpahadi2025@gmail.com or +91-9411159550.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under parental/guardian supervision.
  • You agree to provide accurate and complete information during registration or checkout.
  • You will not use our website for any illegal or unauthorized purpose.

3. Product Information

We strive to display product colors, details, and descriptions as accurately as possible. However, due to variations in lighting or screen settings, actual product colors may differ slightly.
All products are subject to availability — we reserve the right to limit quantities or discontinue items at any time without prior notice.

4. Pricing & Payment

  • All prices listed are in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice.
  • Payment can be made using credit/debit cards, UPI, wallets, or other secure payment gateways available at checkout.
  • We do not store any payment details — all transactions are processed securely through third-party payment providers.

5. Shipping & Delivery

  • Orders are typically processed within 2–4 business days after confirmation.
  • Standard delivery time is 5–10 business days, depending on your location.
  • Shipping charges (if applicable) are displayed at checkout.
  • Urban Pahadi is not responsible for delays caused by courier partners, natural calamities, or unforeseen logistics issues.

6. Returns, Exchanges & Refunds

We want you to love what you buy!
Please review our Return & Exchange Policy before placing an order.

  • Returns/exchanges are accepted within 7 days of delivery only for damaged, defective, or incorrect products.
  • Items must be unused, unwashed, and in original packaging with tags.
  • Refunds (if approved) will be initiated to your original payment method within 7–10 business days after inspection.
  • Products purchased during sale or clearance events are not eligible for return or exchange unless damaged or defective.

7. Order Cancellation

  • Orders can be cancelled before they are shipped. Once shipped, cancellations are not possible.
  • In case of cancellation after payment, the refund (if applicable) will be processed as per our refund policy.
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.

8. Intellectual Property

All content on this website — including text, images, logos, designs, graphics, and brand elements — is the property of Urban Pahadi and is protected under applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or exploit any part of the website or products without prior written consent.

9. User Conduct

You agree not to:

  • Use the website in any manner that could damage, disable, or impair its functionality.
  • Upload or share any offensive, misleading, or harmful content.
  • Attempt to gain unauthorized access to our systems or other users’ data.

10. Limitation of Liability

Urban Pahadi will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website or products purchased from it.
Our maximum liability shall be limited to the amount paid by you for the specific product in question.

11. Indemnification

You agree to indemnify and hold Urban Pahadi, its founders, employees, and partners harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our website.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, State].

14. Updates to Terms

We may update these Terms from time to time. The latest version will always be available on this page, and the “Last Updated” date will reflect any changes. Your continued use of the website constitutes acceptance of the revised Terms.

15. Contact Us

For any questions, feedback, or concerns regarding these Terms, please contact us:
📧 urbanpahadi2025@gmail.com
📞 +91-9411159550